10 Seconds Web Hosting - Service Guarantees

Welcome to 10 Seconds Hosting Services. We are proud to provide our customers with the best online guarantees in the business. With most hosting companies you have to wait for your account to be setup, not here. Once you pay for your plan, your personalized control panel is automatically created in seconds, not days. Our flexible control panel makes adding on services and features a snap. If you need extra disk space, another database, etc you simply add it to your account yourself and accept the additional monthly fees. The new service is ready immediately, not days. If your tired of your current hosting provider not delivering good customer service or their servers keep going offline for no apparent reason, try out 10 Seconds.

Instant Activation

Our system creates new web hosting accounts automatically. Your new web hosting account will be created within 5 minute of placing an order and making a payment. You will then receive your account activation email along with account login details so that you can start uploading and managing your new account. However, we do restrict automated account creation from high-risk countries. For those countries, account activation will be reviewed within 24 hours (this procedure takes place to prevent fraudulent transactions from occurring).

30-Day Money Back Guarantee

Should you decide to cancel your hosting account within 30 days of ordering your account, you will receive a FULL refund. This unconditional policy applies to all hosting plans. We will refund your money and cancel your account for any reason. Simply click on the Money Back icon in your control panel.

99.9% Uptime Guarantee

We guarantee that your website will be up all through the year! 10 Seconds uses only the best hardware to host your website. For the past several years there has been ZERO download except for scheduled maintenance. When maintenance is scheduled you get notified at least 72 hours in advance, how many hosting companies do that! However, if your website uptime should be lower than 89.9%, we will give you a full refund of your hosting charges for that particular effected month. Please see your Acceptable Use Policy (AUP) for additional details.

24/7 Technical Support

Our customer service and technical support representatives are available 24 hours a day and 7 days a week. You ever have a problem just log into your control panel account and enter a support ticket. Tickets are answered usually within 10 minutes, 24 hours a day 7 days a week Most hosting companies only offer support during normal business hours. 10 Seconds knows when a problem occurs you want an answer immediately, not tomorrow. Try out 10 Seconds outstanding customer support. 24/7 technical support is offered on all hosting plans.

100% Total Satisfaction Guaranteed