Hosted on DELL Servers 99.9% SLA | Daily Backup 24x7 Technical Support
Overview and Policies
Overview
10 Seconds is a company dedicated to making
technology-driven web hosting affordable to all. 10 Seconds is based
out of Wildomar, California from where all our sales, support and
technical operations take place. Our servers are located at Irvine,
California where we manage them through a team of administrators
located physically at the datacenter as well as remotely from our
office at Wildomar. Ever since our launch in December 1998, we have
experienced massive growth and have been recognized for excellent
system reliability and customer support. We attribute this success
to our highly qualified team of administrators and the
state-of-the-art software and equipment that we own. Most
providers use someone else's hardware, not 10 Seconds, we own and
maintain our own Dual Xeon 3.2Ghz servers, routers and firewalls.
If your looking for a quality hosting company with superior uptime,
chose 10 Seconds.
Superior Datacenter
Our servers are located in a Class 3 Datacenter
at Irvine, California. This datacenter uses a
state-of-the-art environmental control system
that regulates temperature and humidity levels
throughout the facility. The server rooms are
the heart of the Level 3 Center. Here,
bunker-style construction provides for non-stop
operations and protection of your e-business
infrastructure. The only entrance to the server
rooms is through highly secured entryways,
protected with palm scanners, Card-Key and
keypad locks. The facility uses a UPS backup
system and multiple diesel backup generators to
ensure continuous power supply during a sudden
power outage. State-of-the-art fire supression
systems prevent any fire from disrupting server
operations.
Superior Network
The facility uses CISCO-only routers and switches setup for redundancy
and reliability. We are connected by 3 major tier-1 providers (Level3,
Global Crossing and XO) which ensures 100% network reliability. This
translates into faster downloads and better reliability for our
customers
Superior Hardware
Our servers run only Dual Xeon 3.2 Ghz processors for maximum
efficiency. A minimum of 2GB of server-grade DDRAM is fitted into each
of these machines. Our web servers run top-of-the-line Ultra320 SCSI
hard disks (10 times more efficient than ordinary SATA hard disks) in a
RAID1 configuration. This means that 2 SCSI hard disks are setup in an
array which
remain an exact mirror of each other at all times. If one hard disk
fails, the other picks up immediately ensuring maximum reliability. All
our servers are backed up to secure NAS servers every
24 to 48 hours. This along with RAID1 ensures that your data is more
safer with us than on your hard disk! We use a powerful internal CISCO
firewall to maintain network security and protect our systems from
harmful internet traffic.
Superior Uptime
Proactive monitoring, regular maintenance, security audits and a super cautious
approach helps ensure that a technical problem never develop on our servers. We
hire only the very best and most experienced System Administrators to take care of our
systems. This along with our excellent hosting facility, network and hardware has
helped us maintain 99.5% uptime since our launch.
Superior Service
With complete customer satisfaction being our ultimate goal, you can
always expect the very best from us. Our customer support system has
been streamlined so that you get the very best answer in the minimal
amount of time. We offer great services such as Microsoft Sharepoint
services, Microsoft SQL Server, SSL, Anonymous FTP, Cold Fusion MX,
Dedicated IPs, etc.
Email:
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Overview 
